client
and largest
player in Poland
across three
continents
available in
40 countries
as a part of the
WIG30 index
GOAL & OBJECTIVE
Our objective was also to loyalize the brand’s customer base and connect offline stores with the e-commerce offering. We would accomplish this objective by building an omnichannel m-commerce application.
Support the Client in defining a mobile strategy for LPP brands
Develop a modular, scalable mobile solution
Define the mobile app’s role in the omnichannel customer journey
Combine user needs with business requirements
Challenges
PROJECT
Dostepność: Duża
Dostepność: Średnia
Dostepność: Mała
The product availability feature lets users see if items are in nearby stores, helping them decide whether to buy online or visit a store.
We have emphasized the new features related to ordering. Users are better informed about payment renewal requirements, shipment tracking capabilities, and can easily file a claim or return the purchased product.
We have combined the principles, tools and processes into a single design system
to simplify the design process, facilitate the handover of the design and maintain
consistency throughout the product.
Design System